Setup
Getting started after purchase
Walk customers from order confirmation into panel login, server startup, and their first basic configuration steps.
Knowledgebase
Guides that help customers solve things faster
Use this page for setup instructions, server management guides, and billing walkthroughs that customers can follow without opening a ticket.
Best articles
How to choose server software.
How to manage backups and files.
How to order, upgrade, and renew services.
Billing
Invoices, renewals, and payments
Explain due dates, payment methods, renewal timing, and how customers can manage their billing from the client area.
Panel
Backups, files, and console usage
Document the common panel actions customers need most so support load is lower and self-service is stronger.