Frequently asked questions
Clear answers for common pre-sales, billing, and hosting questions before a customer needs to contact support.
Product and software choices.
Billing, invoices, and renewals.
Support routes and service management.
Customers can choose from the Minecraft software options you expose during checkout and deploy through your configured panel setup.
The best route for service issues is opening a ticket in the client area so replies, attachments, and service context stay in one place.
Signed-in customers can review invoices, statuses, and payment-related details from the invoice and account sections of the client area.
Yes. Services can be upgraded through the client area when upgrade paths are configured for the product.
Your current storefront is configured to automate Pterodactyl-backed provisioning with product-defined limits and deployment behavior.
Use the contact page if you want help deciding on plans, locations, or the right setup before placing an order.